Godiva Reviews
Godiva Customer Reviews (3)
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Godiva Customer’s Q&A
Godiva FAQs
What are some popular Godiva chocolate flavors?
Godiva offers a variety of chocolate flavors. Some of the popular ones include Dark Chocolate, Milk Chocolate, White Chocolate, and Assorted Caramel. They also have a range of chocolate gifts that are designed to delight, from gourmet milk chocolate to dark chocolate, chocolate truffles, and much more. These chocolates reveal the exquisite Godiva craftsmanship responsible for making irresistibly delicious gourmet chocolate for nearly 100 years. In addition to these, Godiva has also released a line of premium ice cream flavors such as Chocolate Strawberry Ice Cream, Midnight Swirl Ice Cream, and Hazelnut Crunch Ice Cream.
About godiva.com Prices and Cost?
On godiva.com, chocolates and gifts are categorized into different price ranges. These include Under $25, $25-$49, $50-$99, and $100 and up. For instance, a Dark Chocolate Gift Box with a gold ribbon containing 22 pieces is priced at $43.00. A canister of Dark Chocolate Hot Cocoa with 12 servings is available for $18.50. A box of Dark Chocolate Truffles containing 24 pieces is priced at $59.00. An Assorted Chocolate Gold Gift Box with a gold ribbon containing 18 pieces is priced at $36.00, but it was reduced to $30.60. A canister of Milk Chocolate Hot Cocoa with 11 servings is available for $18.50. A box of Dark Chocolate Truffles containing 12 pieces is priced at $34.00. These prices provide a general idea of the cost of products on godiva.com. Prices may vary based on the type and quantity of the product.
About godiva.com Popular Products and Services?
Godiva.com offers a wide range of chocolate products. The popular categories include Assorted Chocolates, Dark Chocolate, Milk Chocolate, and Kosher Chocolate. They also have special collections like the Truffle Collection and Gold Collection. Other offerings include Cocoa, Chocolate Bars, Wrapped Chocolates, Chocolate Covered Snacks, and Chocolate Gift Boxes. They also cater to various occasions with their Birthday Gifts, Weddings & Showers gifts, and Easter Basket Builders. They have a range of price points with Gifts $25 & Under, Gifts $50 & Under, and Gifts $100 & Under. Some of the best sellers include the Dark Chocolate Gift Box, Dark Chocolate Hot Cocoa Canister, Dark Chocolate Truffles, and Assorted Chocolate Gold Gift Box. They also offer Signature 72% Cacao Dark Chocolate Mini Bars and Signature Milk Chocolate Mini Bars. The website also provides information about Godiva's story, their Belgian heritage, and their initiatives towards social impact and sustainability.
What are the ingredients in Godiva chocolates?
Godiva chocolates contain a variety of ingredients. For Godiva Dark Chocolate, the ingredients include Sugar, unsweetened chocolate processed with alkali, cocoa butter, cocoa nibs, butter oil (milk), emulsifier (soy lecithin), and natural flavor. On the other hand, Godiva Assorted Chocolates contain Sugar, Cocoa Butter, Unsweetened Chocolate Processed with Alkali, Sweetened Condensed Milk, Corn Syrup, Milk Powder, Unsweetened Chocolate, Heavy Cream, Skim Milk Powder, Butter (Unsalted), Vegetable Oil (Palm Kernel), Evaporated Milk (Vitamin D3), Brown Sugar, Sorbitol, Vegetable Oil (Palm), Invert Sugar, Hydrogenated Palm Kernel Oil, Honey, High Fructose Corn Syrup, Hazelnuts, Butter Oil (Milk), Skim Milk, Almonds, Xylitol, Emulsifier (Soy Lecithin), Coconut, Raspberry Juice Concentrate, Natural Flavor, Glycerin, Breakfast Cocoa, Dried Coconut, Salt, Citric Acid, Water, Natural Flavor (Soy), Invertase, and Stabilizer (Mono- and Diglycerides). It's important to note that the exact ingredients may vary depending on the specific type of Godiva chocolate.
About godiva.com Payment Method?
The payment methods accepted on godiva.com are American Express, Diners Club, and Discover. It's important to note that the information is subject to change and it's always a good idea to check the official website for the most up-to-date information.
godiva.com Return Policy?
Godiva's Return Policy states that orders are guaranteed to arrive in perfect condition at the specified shipping address provided. If not completely satisfied with the quality of the order upon arrival, contact Customer Care within 30 days of receipt, with a detailed description and photographs evidencing dissatisfaction, for assistance with a replacement or exchange. Either a reshipment of the item or a replacement with another of equal or greater value will be provided. A replacement or exchange will be shipped within 10 days. Due to the perishable nature of the chocolate, all claims submitted without proper support will not be eligible for reshipment. Godiva reserves the right to limit replacements. Returns and refunds are not offered.
As for Godiva's Shipping Policy, a variety of shipping options are offered, including Standard, Second Day, Next Day, and Saturday delivery. The daily order cut-off is 1 PM EST. Orders placed after 1 PM, will calculate as if the order were placed the following day. For example, if an order is placed with Next Day Delivery on Monday before 1 PM EST, the order will arrive the following day, which is Tuesday. If an order is placed with Next Day Delivery on Monday after 1 PM EST, the order will arrive the following business day, which is Wednesday. Standard Shipping will arrive within 3-7 business days. If an order is placed before 1 PM EST on Monday, Tuesday, or Wednesday, the order will ship the same day that it is received to arrive within 2 business days. If an order is placed after 1 PM EST, the order will ship the next possible business day.
What is the contact information for Godiva Customer Care?
The contact information for Godiva Customer Care is as follows:
- Email: letters@godiva.com
- Phone (US): 1-800-946-3482
- Phone (UK): +44 (0)1926 623600
- Postal Address (UK): Godiva Ltd, Charles Street, Warwick, CV34 5LR, UK
Please note that this information is subject to change and it's always a good idea to check the official Godiva website for the most current contact information.
Can I return a gift purchased from Godiva?
Godiva's return policy states that if a customer is not completely satisfied with the quality of their order upon arrival, they can contact Customer Care within 30 days of receipt. The customer will need to provide a detailed description and photographs evidencing their dissatisfaction. Godiva will then assist with a replacement or exchange. The company will either reship the item or replace it with another of equal or greater value. A replacement or exchange will be shipped within 10 days. Due to the perishable nature of their chocolate, all claims submitted without proper support will not be eligible for reshipment. Godiva reserves the right to limit replacements. Returns and refunds are not offered. It's important to note that Godiva's guarantee extends only to correctly addressed orders. They cannot be responsible for the condition of orders that are not able to be delivered on the first attempt or that have been rerouted due to incorrect addresses provided by the customer.